Nothing comes up, so I am pretty sure COM1 is not in use. This is a cosmetic bug that we’re aware of, which will be fixed in the next EP driver release. So COM1 must work every time the comptuer reboots. You may have better luck with it. Have you tried PuTTY? Also, when I assigned the first port to COM1, it did not show COM1 as in use, which usually happens if like lets say my mouse or modem was defaulted to it.

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The problem is when my computer starts up, the device manger shows everything is ok, my 4 ports are present and there are no warnings or errors that I can tell. To uninstall, click the Uninstall button under the Advanced tab of the EP config util and reboot the PC when prompted.

– Edgeport/4 – 4 RS serial DB-9 – Digi International

Digi Smart Solutions is now SmartSense. I also used “Process Explorer” and followed the tips on other forums to search for COM1 or any “serial” device. Enabling wireless robotics aboard the space station. Remote Device Manager Monitor and maintain deployments.

Edgeport/4 – 4 RS-232 serial DB-9

Please log in or register to answer this question. It’s a good free terminal program. Technical Support Services Support services to meet any need. Industrial Precision Agriculture Manufacturing Automation.


Edgeport/416 DB-9 – 4 USB, 16 RS-232 serial DB-9, rack mountable. Same as 301-1000-10.

But it would be another data point if PuTTY turns out to work so it’s probably worth trying. An out-of-the-box external alternative to PCI cards, Edgeport makes it easy to add serial, USB or edteport ports to a PC, server or thin client in minutes — without opening the chassis, reconfiguring or rebooting the system. Expert Support Upgrade for premium services Professional Services Development, consulting and training Compare Support Services Digi base, expert or professional services Support Tools Drivers, documentation and firmware.

Digi Smart Solutions Temperature and task management.

Digi XBee Ecosystem Explore and create wireless connectivity. Digi Smart Solutions Temperature and task management. If I then, select the port, disable it, and then enable it, the port works fine until I have to restart the computer, then I have to do it all again. Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

I think I have the latest driver – 5. Click the Configure button and change the COM port assignments to, Contact a Digi expert and get started today! Rapid Proof-of-Concept Project Planning. Then I used that configuration utility to switch it back to COMand followed the same procedure.

Have you tried PuTTY? This is a cosmetic bug that we’re aware of, which will be fixed in the next EP driver release. Simply plug in the Edgeport and in minutes gain up to 16 serial ports to connect bar-code scanners, printers, or any serial peripheral device.


Rapid Proof-of-Concept Project Planning. Failure Analysis and Mitigation. The Digi label shows: As I said, after the reboot, to get the port working all I have to do is select it, disable it, and then re-enable it and it works fine after that until the next reboot.

I tried to re-create this issue on a Win 7 bit system, with the same EP driver, but couldn’t. Note that you will still see the old COM port assignments the “friendly names, technically” in Windows Device Manager.


Click Refresh, double-click the Edgeport to expand it and confirm that the COM port numbers have changed to – Featured Resources To keep your critical point-of-sale and other network devices connected and the data flowing securely, look to Digi for our commercial-grade routers and gateways. Run the Edgeport Configuration Utility. The only common thing in all those tests is the driver, well that and me.

For troubleshooting purposes, try this:

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